Refund & Return Policy

Overview

At SIZI, we prioritize hygiene and customer safety. Due to the personal and intimate nature of our products, all sales are final. We do not accept returns, refunds, or exchanges for any purchases made on our website.

This policy helps us maintain the highest hygiene standards and ensures the well-being of all our customers.

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Non-Returnable Items

The following items are strictly non-returnable and non-refundable:

• Intimate or sanitary products (lingerie, period wear, shapewear, etc.)

• Personal care and hygiene products

• Gift cards

• Downloadable software or digital products

• Sale or discounted items

⚠️ Please do not send your purchase back to the manufacturer. We cannot process or accept return shipments unless specifically approved by our team in writing.

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Refunds

We do not offer refunds once an order has been placed. Kindly review your order carefully before confirming your purchase.

In exceptional cases where your order arrives damaged or defective, you must contact us within 48 hours of delivery at siziindia@gmail.com with clear proof and photographs.
After review, we may provide a replacement or store credit, at our sole discretion.

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Exchanges

Exchanges are not available unless an item is received in a damaged or defective condition.
If eligible, please contact us within 48 hours of delivery at siziindia@gmail.com.

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Gifts

Items purchased as gifts are non-returnable.
If a gifted item is received in damaged or defective condition, please contact us within 48 hours of delivery. After evaluation, a store credit may be issued.

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Shipping for Approved Returns

Since returns are generally not accepted, shipping a product back is only applicable if our team explicitly approves it in writing (in cases of damage or defect).

• Customers are responsible for return shipping costs.

• We strongly recommend using a trackable courier service.

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Need Help?

For any queries related to refunds or returns, you can reach us at:
📧 siziindia@gmail.com